Providing great customer service is a necessity for any business to succeed. But as your business grows, it becomes more difficult to manage customer conversations across different platforms, answer their questions quickly, and keep track of important customer details. This is where Help Scout comes in.
Help Scout is a cloud-based suite of customer service tools that make it quick, easy, and efficient to provide excellent customer service, increase loyalty, and boost your company’s reputation.
We’ve teamed up with Help Scout to offer all Design Bombs readers a $50 credit when they sign up.Head over to Help Scoutto get your discount and find out more, or keep reading for our overview on why Help Scout is worth signing up for.
What is Help Scout?
Help Scout is a customer service platform that helps businesses manage conversations with customers across different channels, including email, phone, and chat.
The shared inbox brings all your team’s emails into a single place so that any team member can jump in and help answer customer questions. Conversations can be tagged for easy organization and search, and you can also send team members private notes about a customer conversation.
It consolidates all of your customer interactions into one place so you can quickly and easily resolve issues, track important details about each customer, and measure your team’s performance over time.
To reduce time spent answering common customer questions, Help Scout has a robust Knowledge Base feature. You can create articles and FAQs to address common customer issues, and team members can quickly search the Knowledge Base while they’re working on a customer issue.
There’s a built-in live chat feature you can add to your website, and all chat conversations are automatically added to the shared inbox. This makes it easy to see the full history of a customer’s interactions with your company.
Help Scout also comes with powerful workflow automations to help you streamline your customer service process. For example, you can set up automated messages to welcome new customers or follow up with customers who haven’t replied to your initial support message.
The robust real-time reporting feature gives you visibility into how your team is performing and where there are opportunities for improvement. You can see the total number of conversations, view conversations by channel, and identify trending customer issues.
Help Scout integrates with a long list of popular business tools, including Salesforce, Slack, HubSpot, and Mailchimp. This makes it easy to connect Help Scout to the rest of your business ecosystem.
Help Scout Features
Help Scout has a long list of features designed to help businesses provide excellent customer service. Here are some of the key features:
Shared inbox for managing customer conversations across different channels and team collaborations
Saved replies to speed up workflow
Assign messages to individuals or team
Private messaging system
Advanced search with tags, filters, and custom views
Workflow automation to be more productive and eliminate repetitive tasks
Customer satisfaction ratings
Knowledge Base for storing articles and FAQs
Live chat with direct access to Knowledge Base
Instant messaging tool to proactively contact customers and promote deals
Robust CRM to provide personalized support
Real-time reporting to track team performance and customer satisfaction
Dozens of integrations with popular business tools.
Help Scout Pricing
Help Scout plans start from just $20 per user, per month. Remember, you can get a $50 credit when yousign up via our link.
Standard
$20 per user, per month
2 Mailboxes
1 Docs site
Up to 25 users
Live chat
In-app messaging
All standard reports, automations, customer profiles, and integrations
Plus
All features included in Standard
$40 per user, per month
5 Mailboxes
2 Docs sites
No maximum user count
25 light users (give colleagues outside the customer service team access to Help Scout)
Custom fields
Teams
Pro
All features included in Plus
25 Mailboxes
10 Docs sites
50 light users
Enterprise-level security and HIPAA compliance
API rate limit increase
Dedicated account manager and concierge onboarding service
In-app messaging pricing
All plans get up to 2,000 unique viewers for targeted messaging included in the normal plan rate. additional views are priced on a sliding scale, starting from $20 a month for up to 4,000 unique viewers
How to use the Help Scout Coupon
Want to make sure you get your $50 credit? Follow the directions below to ensure our Help Scout coupon is credited to your account.
1. Click our link to go to Help Scout
It’s important that you use our link to get your $50 credit. If you use another link or type the address into your browser, your coupon won’t be credited.
2. Click on the “Free Trial” button in the top right corner.
Fill out your details to get a free one-week trial of Help Scout. You don’t need to enter payment information at this stage, so you can try out all the features before you commit to signing up for a plan.
When your free trial is finished and it’s time to upgrade to a paid account, Help Scout will send you an email. Your $50 credit should be automatically applied to your account.
Help Scout Coupon FAQ
What is Help Scout used for?
Help Scout is a customer service software that businesses use to manage customer conversations across different channels and provide support via email and live chat.
Is Help Scout free?
Help Scout doesn’t have any free plans, but you can try it out for a week before you have to pay anything. You can also get $50 off any plan byusing our link.
Is Help Scout cloud-based?
Yes, Help Scout is a cloud-based software. This means you can access it from anywhere, and you don’t have to worry about installing or maintaining any software.
How much does Help Scout cost?
Help Scout plans start from $20 per user, per month. You can also get $50 off your first month byusing our link.
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That again was no use: he but got another smile and a friendly look of the sort he no longer wanted. I said I thought I could gallop if Harry could, and in a few minutes we were up with the ambulance. It had stopped. There were several men about it, including Sergeant Jim and Kendall, which two had come from Quinn, and having just been in the ambulance, at Ferry's side, were now remounting, both of them openly in tears. "Hello, Kendall." We have this great advantage in dealing with Plato—that his philosophical writings have come down to us entire, while the thinkers who preceded him are known only through fragments and second-hand reports. Nor is the difference merely accidental. Plato was the creator of speculative literature, properly so called: he was the first and also the greatest artist that ever clothed abstract thought in language of appropriate majesty and splendour; and it is probably to their beauty of form that we owe the preservation of his writings. Rather unfortunately, however, along with the genuine works of the master, a certain number of pieces have been handed down to us under his name, of which some are almost universally admitted to be spurious, while the authenticity of others is a question on which the best scholars are still divided. In the absence of any very cogent external evidence, an immense amount of industry and learning has been expended on this subject, and the arguments employed on both sides sometimes make us doubt whether the reasoning powers of philologists are better developed than, according to Plato, were those of mathematicians in his time. The176 two extreme positions are occupied by Grote, who accepts the whole Alexandrian canon, and Krohn, who admits nothing but the Republic;115 while much more serious critics, such as Schaarschmidt, reject along with a mass of worthless compositions several Dialogues almost equal in interest and importance to those whose authenticity has never been doubted. The great historian of Greece seems to have been rather undiscriminating both in his scepticism and in his belief; and the exclusive importance which he attributed to contemporary testimony, or to what passed for such with him, may have unduly biassed his judgment in both directions. As it happens, the authority of the canon is much weaker than Grote imagined; but even granting his extreme contention, our view of Plato’s philosophy would not be seriously affected by it, for the pieces which are rejected by all other critics have no speculative importance whatever. The case would be far different were we to agree with those who impugn the genuineness of the Parmenides, the Sophist, the Statesman, the Philêbus, and the Laws; for these compositions mark a new departure in Platonism amounting to a complete transformation of its fundamental principles, which indeed is one of the reasons why their authenticity has been denied. Apart, however, from the numerous evidences of Platonic authorship furnished by the Dialogues themselves, as well as by the indirect references to them in Aristotle’s writings, it seems utterly incredible that a thinker scarcely, if at all, inferior to the master himself—as the supposed imitator must assuredly have been—should have consented to let his reasonings pass current under a false name, and that, too, the name of one whose teaching he in some respects controverted; while there is a further difficulty in assuming that his existence could pass unnoticed at a period marked by intense literary and philosophical activity. Readers who177 wish for fuller information on the subject will find in Zeller’s pages a careful and lucid digest of the whole controversy leading to a moderately conservative conclusion. Others will doubtless be content to accept Prof. Jowett’s verdict, that ‘on the whole not a sixteenth part of the writings which pass under the name of Plato, if we exclude the works rejected by the ancients themselves, can be fairly doubted by those who are willing to allow that a considerable change and growth may have taken place in his philosophy.’116 To which we may add that the Platonic dialogues, whether the work of one or more hands, and however widely differing among themselves, together represent a single phase of thought, and are appropriately studied as a connected series. Before entering on our task, one more difficulty remains to be noticed. Plato, although the greatest master of prose composition that ever lived, and for his time a remarkably voluminous author, cherished a strong dislike for books, and even affected to regret that the art of writing had ever been invented. A man, he said, might amuse himself by putting down his ideas on paper, and might even find written178 memoranda useful for private reference, but the only instruction worth speaking of was conveyed by oral communication, which made it possible for objections unforeseen by the teacher to be freely urged and answered.117 Such had been the method of Socrates, and such was doubtless the practice of Plato himself whenever it was possible for him to set forth his philosophy by word of mouth. It has been supposed, for this reason, that the great writer did not take his own books in earnest, and wished them to be regarded as no more than the elegant recreations of a leisure hour, while his deeper and more serious thoughts were reserved for lectures and conversations, of which, beyond a few allusions in Aristotle, every record has perished. That such, however, was not the case, may be easily shown. In the first place it is evident, from the extreme pains taken by Plato to throw his philosophical expositions into conversational form, that he did not despair of providing a literary substitute for spoken dialogue. Secondly, it is a strong confirmation of this theory that Aristotle, a personal friend and pupil of Plato during many years, should so frequently refer to the Dialogues as authoritative evidences of his master’s opinions on the most important topics. And, lastly, if it can be shown that the documents in question do actually embody a comprehensive and connected view of life and of the world, we shall feel satisfied that the oral teaching of Plato, had it been preserved, would not modify in any material degree the impression conveyed by his written compositions. breakfast in the kitchen by candle-light, and then drove the five The bargaining was interminable, something in this manner:— Then follows a long discussion in Hindi with the bystanders, who always escort a foreigner in a mob, ending in the question— There was a bright I. D. blanket spread on the ground a little way back from the fire, and she threw herself down upon it. All that was picturesque in his memories of history flashed back to Cairness, as he took his place beside Landor on the log and looked at her. Boadicea might have sat so in the depths of the Icenean forests, in the light of the torches of the Druids. So the Babylonian queen might have rested in the midst of her victorious armies, or she of Palmyra, after the lion hunt in the deserts of Syria. Her eyes, red lighted beneath the shadowing lashes, met his. Then she glanced away into the blackness of the pine forest, and calling her dog to lie down beside her, stroked its silky red head. The retreat was made, and the men found themselves again in the morning on the bleak, black heath of Drummossie, hungry and worn out, yet in expectation of a battle. There was yet time to do the only wise thing—retreat into the mountains, and depend upon a guerilla warfare, in which they would have the decided advantage. Lord George Murray now earnestly proposed this, but in vain. Sir Thomas Sheridan and other officers from France grew outrageous at that proposal, contending that they could easily beat the English, as they had done at Prestonpans and Falkirk—forgetting that the Highlanders then were full of vigour and spirit. Unfortunately, Charles listened to this foolish reasoning, and the fatal die was cast. "They said they were going for our breakfast," said Harry. "And I hope it's true, for I'm hungrier'n a rip-saw. But I could put off breakfast for awhile, if they'd only bring us our guns. I hope they'll be nice Springfield rifles that'll kill a man at a mile." "Dod durn it," blubbered Pete, "I ain't cryin' bekase Pm skeered. I'm cryin' bekase I'm afeared you'll lose me. I know durned well you'll lose me yit, with all this foolin' around." He came nearly every night. If she was not at the gate he would whistle a few bars of "Rio Bay," and she would steal out as soon as she could do so without rousing suspicion. Boarzell became theirs, their accomplice in some subtle, beautiful way. There was a little hollow on the western slope where they would crouch together and sniff the apricot scent of the gorse, which was ever afterwards to be the remembrancer of their love, and watch the farmhouse lights at Castweasel gleam and gutter beside Ramstile woods. "Yes, De Boteler," continued the lady, "I will write to him, and try to soothe his humour. You think it a humiliation—I would humble myself to the meanest serf that tills your land, could I learn the fate of my child. The abbot may have power to draw from this monk what he would conceal from us; I will at least make the experiment." The lady then, though much against De Boteler's wish, penned an epistle to the abbot, in which concession and apologies were made, and a strong invitation conveyed, that he would honour Sudley castle by his presence. The parchment was then folded, and dispatched to the abbot. "A very pretty method, truly! You know not the miners and forgers of Dean Forest!—why I would stake a noble to a silver-penny, that if you had discovered he was hidden there, and legally demanded him, he would be popped down in a bucket, to the bottom of some mine, where, even the art of Master Calverley could not have dragged him to the light of day until the Forest was clear of the pack:—but, however, to speak to the point," perceiving that the steward's patience was well nigh exhausted—"I saw Stephen Holgrave yesterday, in the Forest." HoME欧美一级 片a高清
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